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Powerful Communication in the Care Setting 

May 19, 2020 @ 9:00 am - 11:00 am

May 19, 2020

Powerful Communication in the Care Setting

9:00 am -11:00 am  LIVE STREAMING

Instructor will provide tips to delivering customer service through verbal and non-verbal communication. Emphasis on how to use powerful phrases “the right words” when communicating with clients and team members for best outcomes.
This 2 hour CEU is approved for ARF and RCFE administrators
RCFE #433-0203-29307
ARF #433-0203-29306
Subject code 03 – Management & Supervision


Due to the Coronavirus, CCLD Administrator Certification Section will be allowing Webinars to be conducted and approved for LIVE/In-Person CEUs. 


May 19, 2020
9:00 am - 11:00 am
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