Administrators have options for 20 hours = 2 days, 10 hours = 1 day or individual topics.
Location: Paradise Village 2700 E 4th St, National City, CA 91950
In-Person: Thursday, May 9, 2024
Program C
8am–11am (3-hours)
Powerful Communication in the Care Setting
RCFE#433-0303-36611 ARF#433-0303-36612
Subject Code: 03 – Management & Supervision
The purpose of this 3-hour ARF & RCFE CEU is to provide an overview of methods of communicating with co-workers and employees for effective customer service and positive working relationships. ARF & RCFE Administrators will learn ways to find the best solution for each customer quickly, correctly and with a helpful attitude through the power of effective communication and documentation.
11:00am-3:30pm (12-12:30 pm lunch) (4 hours)
Living Beyond Dementia: Implications for Empathic Care
RCFE#433-0422-33959 ARF#433-0404-33958
Subject Code: RCFE 11 Alzheimer / Dementia
Subject Code: ARF 06 Physical Needs
Instructor(s) will discuss how Dementia is not a specific disease. It’s an overall term that describes a wide range of symptoms associated with a decline in memory or other thinking skills severe enough to reduce a person’s ability to perform everyday activities. ARF & RCFE administrators will obtain an understanding of dementia overall and how to provide care.
3:30pm-6:30pm (3 hours)
Dealing with Grief as A Professional Caregiver
RCFE#433-0304-35724 ARF#433-0304-35723
Subject Code: 04 – Psych/social needs
*******************************************************
In-Person: Friday, May 10, 2024
Program G
8:00am-12:00pm (4 hours)
Dementia Care: Communicating with Residents & Families
RCFE#433-0411-35016 ARF#433-0404-35015
Subject Code: RCFE 11 Alzheimer’s Disease and Related Dementias
Subject Code: ARF 04 Psychosocial needs
Instructor(s) will discuss various ways staff providing care for dementia residents can help those with dementia achieve a better quality of life and lead meaningful lives every day by improving communication. During this 4-hour ARF & RCFE administrators will learn how they have the responsibility of helping family members understand the disease and navigate the challenges of communicating with a loved one who has a form of dementia.
12:30pm-4:30pm (4 hours)
Abuse & Mandated Reporting
RCFE#433-0401-34071 ARF#433-0401-34971
Subject Code: 01 – Laws, regulations, policies, and procedures
This 4-hour course will focus on AB40 Elder Abuse and Dependent Adult Civil Protection Act that establishes various procedures for the reporting, investigation, and prosecution of elder and dependent adult abuse. Instructor will help ARF and RCFE administrators and caregiver team members to better understand Title 17 & Title 22 compliance with mandated reporter requirements.
4:30pm-6:30pm (2 hours)
The Impressions: Converts Tours into Move-ins
RCFE#433-0208-28673 ARF#433-0208-28674
Subject Code: 08-Resident admission, retention & assessment procedures
In today’s competitive market, it is vital for ARF & RCFE Administrators, operators, and owners to take advantage of the opportunity to connect with families/potential residents during the touring process. A potential resident’s family makes an impression of your ability to care for their loved one within the first 30 seconds of visual communication. This 2-hour CEU will help ARF & RCFE Administrators understand details to help them in closing the deal with potential residents.