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April 24th & 25th 20 Hour ARF & RCFE CEU LIVE Streaming

April 24, 2020 @ 8:00 am - April 25, 2020 @ 6:30 pm

April 24th and April 25th

20 Hour ARF & RCFE Administrator Training

Due to Covid-19 and the Stay at Home orders

DSS has approved LIVE Streaming to apply toward your LIVE Hours for CEUs

Cost & Registration:

(SPECIAL PRICE) Both Days $130, Single day $85. REGISTER HERE 

Email: support@btss.co or Call: 888-294-1488 ext. 103

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Daily Schedule

8:00 am-6:30 pm Education

Friday, April 24th

  •  Maintenance, Buildings & Grounds (2 hours) 8 am-10 am

RCFE #433-0216-33807         ARF#433*0206-33813

This course will provide RCFE and ARF administrators and staff with information required to maintain Physical plant via learning Building and Grounds, Maintenance regulations.                          This course gives administrators the essential knowledge for staying on top of maintaining the building grounds of their facility.

  • Grief: The Affect on Caregivers (2 hours) 10 am – 12 pm

RCFE #433-0204-29204 ARF #433-0204-29205

Subject Code: 04 – Psych/social needs

Instructor will provide tips to delivering customer service through verbal and non-verbal communication. Emphasis on how to use powerful phrases “the right words” when communicating with clients and team members for best outcomes.

  • Best Practices for Family Involvement & Dealing with Dynamics (3 hours) 12:30 pm -3:30 pm

RCFE# 433-0304-28334 ARF# 433-0304-28333

Subject Code: 04 – Psych/social – psych/social needs

Special emphasis on implementing skills to provide a more effective way to communicate and meet psychosocial needs of potential residents’ family members.

Attendees will learn ways to find the best solution for each customer quickly, correctly and with a helpful attitude.

  • Allowable, Prohibited & Restricted Condition (3 hours) 3:30 pm -6:30 pm

ARF#433-0308-32195 RCFE#433-0308-32194

Subject Code: 08 – Admission, retention & assessment procedures

Have a greater understanding of the difference between, allowable, restricted and prohibited conditions.
Identify the different stages of pressure ulcers.
Understand the circumstances that would cause a resident to relocate or need a licensed medical professional.
Understand the various regulations as it relates to allowable, restricted and prohibited conditions.
Best practices in communicating change of condition of resident to families.



Saturday, April 25th

Living Beyond Dementia: Implications for Empathic Care (4 hours) 8 am – 12 pm

RCFE# 433-0411-27502  ARF# 433-0411-27617

Subject Code: 11 – Alzheimer/ Dementia

  • Understand and define the diagnosis of dementia.
    Learn about the different types of dementia.
    Learn medical and non-medical interventions to aid in the care of individuals diagnosed with dementia.
    Learn three causes of reversible dementia and irreversible dementia.
    Discuss the risks and benefits of current medications used to treat the behaviors associated with dementia.
    Understand the importance of empathic communication.


  • Nutrition & Food Services for Residents (2 hours) 12:30 pm -2:30 pm

RCFE#433-0806-29298  ARF#433-0206-29297

Subject Code: 06 – Physical Needs

This two-hour live will teach care providers what to verify when preparing for food service. The positive psychological and social aspects of eating are an important part of life.

A discussion on methods to creating a positive dining experience for residents that will add to their quality of life.

  • Resident Rights (4 hours) 2:30 pm -6:30 pm

RCFE# 433-0401-28147 ARF#433-0401-28833      Subject Code: 01 Laws & regulations

Presenters will discuss the RCFE and ARF Resident Rights by the State Department of Social Services.

Just as we all are guaranteed certain freedom and rights under federal and state laws, residents in residential care facilities for the elderly are guaranteed additional rights because of physical or cognitive limitations.



Current Department-Approved Vendors will be allowed to live-stream approved courses that would otherwise be held in-person. This includes Initial Certification Training Program (ICTP) and Continuing Education Training Program (CETP) courses offered. For purposes of this waiver, “live-stream” means material that participants can actively engage in and/or watch in real-time on the internet, including but not limited to, Skype, Go-to-Webinar, Zoom, Collaborate, Snagit, etc.




April 24, 2020 @ 8:00 am
April 25, 2020 @ 6:30 pm
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