9:45am – 10 am – Registration
10am – 12pm – Best Practices for Family Involvement & Dealing with Dynamics – RCFE #433-0304-28334 ARF #433-0304-28333
The purpose of this three hour course is to provide an overview of powerful communication, with a special emphasis on implementing skills to provide a more effective way to communicate and meet psychosocial needs of potential residents’ family members. Attendees will learn ways to find the best solution for each customer quickly, correctly and with a helpful attitude. At the end of the course, attendees will be equipped with the necessary skills to handle family involvement/participation and dynamics.
RCFE Vendor #2000433-740-2 ARF Vendor #2000433-735-2
Register at http://conta.cc/2hlbuuu
Contact Sylvia Del Cid at (619) 476-2239
or email email@example.com with questions